I have been hosting some sites for quite some time.
The reason is, they are mostly hobby sites, they don't generate any income or very little and their service is cheap and they offer all I want (e.g. windows hosting with asp.net, php, sql server, coppermine photo gallery etc.)
The problem is, they are incredibly unreliable, I have had many problems with them but the last few days are beyond a joke.
On Wednesday, all my sites were down, I checked the control panel and services such as asp.net and php were disabled and I could not re-enable them.
My support ticket was ignored for several hours, as well as emails and requests for chat support. They took several more hours to "fix" it. Only that they didn't.
They configure the wrong version of asp.net, not too bad as I could fix it myself, but setup the php permissions wrong so the php sites didn't work properly.
Same story, ignoring tickets, emails, chats, only solved the next day.
hours after, all sites down again, this time they did reply promptly but took a while to restore the services.
Then yesterday, one site running wordpress was down due to a wrong php configuration. After several hours I asked for an update and they said they were working on it.
It's been 24 hours and the problem is still not solved, and they don't answer any request for updates.
Really, if you need any reliability for your site, skip ourinternet.us.
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